The advantages of the system
- No waiting time
The system will allow Caesar's Logistic Department to get your order ready for immediate collection. Your shipping agent (or yourselves, if you are collecting with vehicles of your corporate fleet) can directly access the loading terminal so that waiting time is reduced to zero.
- Improved quality of landing service
Thanks to online booking, loading will be quicker and more efficient.
- Optimised communication time and increased transparency
When Book&Go Ceramics is taking care of your shipment, you will be able to acquire immediate information on the loading you have booked; you can control how loading is proceeding and receive notifications if any problems occur. Time for communication with our sales department is thus reduced.
- Fewer queues
We will able to keep the flow of vehicles entering our warehouse under control to thus reduce congestion of routes.
- Free-of-charge system
Access to the platform and to booking is free of charge.
Who can book
All shipping agents will be invited to take advantage of the service; more memberships mean more advantages for the entire chain. The Book&Go Ceramics platform will feature different types of calendar for different types of order (lorries and containers, conventional materials and slabs); the platform will inform the user, in an independent and transparent manner, of the warehouse area to which booking should be addressed, depending on the characteristics of the order to collect.
How to book
Shipping agents who have registered can simply enter the customer code and order number to book a date. If the booking is made by 5 PM of the day “G”, it is possible to book a loading space for the following day (G+1). After 5 PM, the system will allow users to book a loading from day “G+2”.
Training
Training on use of the system is at the care of the supplier of the service, that has a customer care system in many languages. They will take care of contacting the shipping agents that work with Caesar to present the service, guide them through the registration process and train them for use.
